27425 http://careers.jupiterhotels.co.uk/job-details.aspx?jobid=27425 false

Receptionist Mercure Leicester The Grand, Granby Street, Leicester, Leicestershire, LE1 6ES

You are the first and last face our customers see, so we rely on you to make a lasting impression. Smart and friendly with a sparkling personality, you will arrange reservations, welcome guests in, deal with bill settlements and generally attend to our guest's needs. Ideally you will have hotel experience, but personality and aptitude are more important, as we will provide full training.

The successful applicant will be computer literate, highly organised and with a great eye for detail as this position involves a number of administrative processes.

Knowledge of OPERA is essential for this role.

You will also have the natural ability to upsell our products and services as well as providing outstanding customer service and have the confidence to make sound commercially focused decisions and resolutions.

To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), childcare scheme, Employee Assistance Programme and Healthcare Cash Plan to name but a few.

Mercure Leicester The Grand
Granby Street, Leicester, Leicestershire, LE1 6ES

  • Job Ref JH2256
  • Branch Mercure Leicester The Grand
  • Location Mercure Leicester The Grand, Leicester
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Variable shifts
  • Hours per week 39
  • Posted date 13/03/2019
  • Closing date 15/04/2019

Situated in the very heart of the city, this 4 star Victorian hotel has a choice of eating and drinking experiences, including the Marco Pierre White concept