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Receptionist Mercure York Fairfield Manor, Shipton Road, Skelton, York, North Yorkshire, YO30 1XW

You are the first and last face our customers see, so we rely on you to make a lasting impression. Smart and friendly with a sparkling personality, you will arrange reservations, welcome guests in, deal with bill settlements and generally attend to our guest's needs. Ideally you will have hotel experience, but personality and aptitude are more important, as we will provide full training. Free onsite staff parking is also an added bonus to this role.

The successful applicant will be computer literate, highly organised and with a great eye for detail as this position involves a number of administrative processes.

You will also have the natural ability to upsell our products and services as well as providing outstanding customer service and have the confidence to make sound commercially focused decisions and resolutions.

To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), childcare scheme, Employee Assistance Programme and Healthcare Cash Plan to name but a few.

Mercure York Fairfield Manor
Shipton Road, Skelton, York, North Yorkshire, YO30 1XW

  • Job Ref JH2026
  • Branch Mercure York Fairfield Manor
  • Location Mercure York Fairfield Manor, York
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 0700-1500 1500-2300
  • Hours per week 39
  • Posted date 03/12/2018
  • Closing date 10/01/2019

Set in 6 acres of private grounds, only a few minutes drive from York city, the Mercure York Fairfield Manor Hotel is an elegant hotel in which to base a break in the North.

With marble fireplaces, oak panelled library and magnificent 19th century staircase, the country house style has been retained.