24001 http://careers.jupiterhotels.co.uk/job-details.aspx?jobid=24001 false

Reception Manager Mercure Wetherby, Leeds Road, Wetherby, West Yorkshire, LS22 5HE

At Jupiter Hotels, we are committed to offering every guest the best service as soon as they arrive.    

As a Reception Manager you will be responsible for leading, motivating and developing a confident, knowledgeable and flexible reception team which provides an exceptional standard of customer service at all times and meets revenue generation targets through natural upselling and ensuring brand standards are consistently delivered.

As well as being hands-on with our guests, the Reception Manager works closely with our central reservations and finance teams to ensure smooth and efficient reservations, bill settlements and generally attending to our guest's needs.   

The successful applicant will have previous experience in managing a team, previous Front of House experience within a Hotel environment as well as being computer literate, highly organised and with a great eye for detail.  

You will also have the natural ability to upsell our products and services as well as providing outstanding customer service and the confidence to make sound commercially focused decisions and resolutions.

Our Reception Managers have excellent leadership skills to maximise occupancy and maintain profitability through their efficient management and accurate accounting.

To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), Employee Assistance Programme and Healthcare Cash Plan to name but a few.

Mercure Wetherby
Leeds Road, Wetherby, West Yorkshire, LS22 5HE

  • Job Ref JH2101
  • Branch Mercure Wetherby
  • Location Mercure Wetherby, Wetherby
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 39 hrs per week
  • Posted date 10/01/2019
  • Closing date 12/02/2019

This modern comfortable hotel, situated midway between York and Harrogate in open countryside, just minutes from the picturesque town of Wetherby is an ideal venue for a relaxing break away